{"product_id":"rooted-guarantee","title":"The Rooted Guarantee - 1 Year, Money Back","description":"\u003cp\u003eAdd this to your cart. It costs nothing and it is the reason to buy from us. One year, money back: actual money, back to your card, not a promo code and not a store credit. Measure your tree against the printed spec the day it arrives. If it misses, or if it dies inside twelve months, we refund it and you keep the tree.\u003c\/p\u003e\u003ch3\u003eWhat actually ships\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFormat:\u003c\/strong\u003e $0.00 line item on your order and on your receipt\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTerm:\u003c\/strong\u003e 365 days from delivery\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRemedy:\u003c\/strong\u003e Full refund to the original payment method, OR a replacement tree, your choice, not ours\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eReplacement shipping:\u003c\/strong\u003e We pay it. You do not\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eReturn required:\u003c\/strong\u003e No. Do not ship a dead tree back to us. Compost it\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWhat we need:\u003c\/strong\u003e Two photos and your order number\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRefund speed:\u003c\/strong\u003e 7 business days from approval\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eMature size\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCovers:\u003c\/strong\u003e Every live plant in this catalog\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAlso covers:\u003c\/strong\u003e Any tree that arrives outside its printed 'What actually ships' spec, on day one, no waiting period\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDoes not cover:\u003c\/strong\u003e Trees planted outside their stated USDA zone, trees left in the box for more than 5 days, and acts of God we can both see on the news\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eWhere it grows\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eWhy this is a line item:\u003c\/strong\u003e Because a policy page is something you write and a receipt is something you can hold. This puts the guarantee in your order record with a date on it\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNo arbitration clause:\u003c\/strong\u003e We do not make you waive a jury trial to buy a tree\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCompare:\u003c\/strong\u003e The category leader's guarantee states in writing that it 'is not a money-back guarantee and does not provide refunds', allows one replacement, and charges you the shipping on it. Ours is money back. That is the whole difference\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eShip window and your cancellation right\u003c\/h3\u003e\u003cp\u003eNothing ships. This is a $0 line item that attaches the guarantee to your order and puts it on your receipt in writing.\u003c\/p\u003e\u003cp\u003eIf we cannot ship inside that window we will email you \u003cem\u003ebefore\u003c\/em\u003e it closes with a revised date and a one-click cancel link. If the new date is 30 days or less past the original, you can wait or cancel, your choice. If we need more than 30 days, your order is cancelled and refunded automatically unless you tell us to hold it. Refunds go back to your original card within 7 business days. This is the FTC Mail Order Rule (16 CFR Part 435) and we would rather you use it than be surprised.\u003c\/p\u003e\u003ch3\u003eThe spec is the promise\u003c\/h3\u003e\u003cp\u003eMeasure your tree against the \"What actually ships\" numbers above on the day it arrives. If it misses the spec, photograph it and we refund you in full and you keep the tree. We are not going to send you a stick and a photograph of somebody else's oak.\u003c\/p\u003e\u003cp\u003e\u003csmall\u003e\u003cstrong\u003eAbout this image:\u003c\/strong\u003e our product photography is an illustrative rendering of a mature, well-grown specimen of this species. It is not a photograph of the individual plant you will receive. The written \"What actually ships\" spec above is the binding description of your tree.\u003c\/small\u003e\u003c\/p\u003e","brand":"AlreadyGrown","offers":[{"title":"Default Title","offer_id":50022691406066,"sku":"AG-GUARANTEE-00","price":0.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0852\/6118\/9362\/files\/rooted-guarantee-hero-illustrative.jpg?v=1788490538","url":"https:\/\/alreadygrown.com\/products\/rooted-guarantee","provider":"AlreadyGrown","version":"1.0","type":"link"}